Return and Exchange Policy
Cancellation Policy
Please be advised that cancellations made up to 24 hours after purchase made will be processed without a penalty.
Cancellations made 24 hours or more after purchase made will be subject to a charge of P300. This includes inability to communicate with the customer, or the purchase is turned away.
Returns/Exchange Policy
We accept items for returns and exchanges within (30) days from the date you receive your order.
Valid reasons for return and exchange include the following:
- Defective or Damaged Product;
- Wrong item is delivered;
- Wrong size
IMPORTANT MATTERS TO BE CONSIDERED:
- It is important to show the receipt of the order for the warranty to be valid.
- Please note that all items to be returned should be placed in its original packaging.
- The Shipping fee will be shouldered by the customer, both return and exchange.